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Five ways to improve a sales page

A sales page can attract plenty of visitors without producing many orders. In my 2011 article I suggested five ways to improve one: the AIDA sequence, an offer near the button, testing, product videos and urgency. The core remains useful, but some tactics deserve more restraint than I gave them then.

1. Make the route clear

Start with what visitors seek. A good heading catches attention, an explanation builds interest, concrete benefits help the decision and a visible button shows the next step. This resembles AIDA, but it is not a mandatory template. Answer real customer questions rather than writing to a formula.

2. Explain the offer

Near the purchase button, say what people receive, what it costs and which obligations follow. A discount can help if it is real and clear. Raising a price artificially to display a discount damages trust.

3. Test one change at a time

Compare a different heading, shorter explanation or clearer button, for example. Look at orders as well as complaints, returns and questions. A higher click rate is not automatically a better outcome for customers or the business.

4. Show the product

A short video can reveal details that photographs miss. Use one when it answers a question, and provide the essential information in text too. A heavy video that plays immediately may instead distract.

5. Be honest about time and stock

You can explain a real deadline or limited inventory. A clock that restarts or invents scarcity puts people under misleading pressure; the European Commission calls fake countdowns a dark pattern.

A good sales page makes choice easier. It removes doubts through clear information and a credible path to action, not a manufactured feeling that the visitor must decide immediately.

— GijsDiscuss this article